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Quick Start Videos

User Guide

Getting Started

This section explains what a new TMetric user should know and do to quickly start tracking their work time.

Time Tracking

Learn how to manage and lock time, link tasks to time entries, set a required work schedule and permissions.

Tasks

Learn about task management - how to create and edit tasks, customize a task list, and share tasks with others.

Projects

This section includes information about creating different types of projects, setting up budgets, and invoicing clients for work days.

Reports

General information about using reports in TMetric to review and analyze your time tracking data.

Invoices

Make invoicing painless, just go through a learning process described in this section and get paid on time.

Time Off

Learn how to simplify employee paid time off and vacation tracking: set up time off policies and properly compensate days off.

Productivity Tracking

Here you will find everything about productivity tracking - what activity level is and where to get user activity details.

Team Management

Learn about team management - how to add people to your workspace, create a team, and monitor and payroll its work.

Workspace Management

Configure your workspace, manage members, learn user roles and track your time as a team in TMetric.

Apps

This topic describes a broad range of TMetric apps: how to install and use them and the features they provide.

Integrations

Integrate TMetric with various time and project management systems to track time, create reports, and monitor your team.

User Account Management

Here you will find all the necessary information about a user account in TMetric and how to manage it with ease.

Subscription & Billing

This section provides information about the subscription and billing process in TMetric to understand how it all works.

Frequently asked questions

Subscription & Billing

•Do you have volume discounts?

• Do you have discounts for non-profits?

• Do I have to pay for myself even if I only monitor my employees?

• Why 'Proceed to Checkout' button doesn't work?

•I've bought a subscription, why my workspace wasn't upgraded?

• How Can I Change my Payment Details?

•How Can I Get My Invoices for Subscription?

•Can we retire a former team member license, but keep his data for historical purposes?

Productivity Tracking

•What data is collected in TMetric?

• How long is activity data stored?

•How can I delete my activity records?

•How to turn off activity recording?

• How to download user full activity?

Time Off

•How can I find out how much vacation time I will have in a while?

•Is it possible for my team members to see who and when goes on vacation?

•How to see workdays that an employee missed?

•How to add a bonus day off for an employee?

Projects

•Can I allow creating projects for regular team members?

•How can I assign a client to multiple projects at once?

•Can I create a list of routine tasks for fast tracking?

Reporting

•How can I see distribution of time between my tasks?

•How to view all time entries for entire project span?

•How to view time an employee spent working for each client?

•How to view all time entries for a particular task?

•I want to get a report for a member that is set to inactive/locked.

Time Tracking

•Can I have two active timers at the same time?

•Do I need to install a browser extension to use TMetric?

• Why does a report display less time than is actually tracked?

•What should I do with 'Timer is longer than 12 hours' alert?

•What does 'Monthly Balance' mean?

•Can I add custom notes for a time entry?

Team Management

•Can I delete a team member and not lose the time tracked on projects?

•How can I add a team member to several projects at once?

•How can I forbid team members to edit time manually?

Tasks

•How can I see my employee's private tasks that don't belong to any project?

•I am a workspace owner, why I don't see my tasks.

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